Cookie Policy

Version 2.0
Updated July 2022

Credly Use of "cookies"

A cookie is a small piece of information, sent by a web server to a web browser, that is stored on your computer so that it can later be read, allowing the server to uniquely identify the browser. Some cookies may remain on a user's computer after the user leaves the Website. Most browsers provide you with information on and control over cookies, including a feature to opt-out of the use of cookies. You can set your browser to alert you when a cookie is being used, and accept or reject it. You can also set your browser to refuse all cookies or accept only cookies returned to the originating servers. However, you may not be able to use some features of the Service if you disable cookies. For more information on managing cookies, please go to www.allaboutcookies.org, or visit www.youronlinechoices.com which has further information about behavioral advertising and online privacy.

Our Website uses cookies or similar technologies to distinguish you from other users and to collect information about your online preferences and to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. This helps us provide you with a good experience when you browse our websites and allows us to improve our websites. Our main purpose in using cookies is to facilitate and enhance communications and interactions between you and our websites, but cookies can be used for other purposes. Cookies for the Service may collect a unique identifier, user configuration settings and profile information. Credly also uses cookies to collect general usage and volume statistical information that does not include personally identifiable information.

By continuing to browse the Website, you consent to our use of cookies.

We use the following cookies:

  • Strictly necessary cookies required for the operation of our Website.They include, for example, cookies that enable you to log into secure areas of our Website. Credly collects the following strictly necessary cookies:

 

Name of Cookie

Type

Vendor

Expiration

Purpose

jefferson_session

HTTP

Credly

30 minutes - 2 weeks

Tracks user session on Credly's Acclaim platform.

ga_ab_slice

HTTP

Credly

1 - 7 days

Tracks A/B testing splits on Credly's Acclaim platform.

remember_user_token

HTTP

Credly

2 weeks

Used by Credly's Acclaim to allow for persistent sessions that last up to two weeks.

secured_previously_signed_in_user

HTTP

Credly

Persistent

Used by Credly's Acclaim to enable multidevice single sign on.

 

  • Analytical/performance cookies that collect information about how you use our Website.They allow us to recognize and count the number of visitors and to see how visitors move around our Website. This helps us to improve the way our Website work. These cookies are sometimes placed by third party providers of web traffic analysis services, such as Google Analytics. Credly collects the following analytical/performance cookies:

 

Name of Cookie

Type

Vendor

Expiration

Purpose

ft_referrer

HTTP

Pendo

2 years

Used by Pendo for user analytics. They analyze audience usage to improve platform design and provide in-app guidance.

mr_referrer

HTTP

Pendo

2 years

Used by Pendo for user analytics. They analyze audience usage to improve platform design and provide in-app guidance.

Secure-3PAPISID

HTTP

Google

2 years

Google Analytics platform visitor interest profiling.

Secure-3PSID

HTTP

Google

2 years

Google Analytics platform visitor interest profiling.

Secure-3PSIDCC

HTTP

Google

2 years

Google Analytics platform visitor interest profiling.

Ga

HTTP

Google

2 years

Google Analytics platform visitor interest profiling.

gcl_au

HTTP

Google

3 months

Google Tag Manager tracking of conversions.

Gid

HTTP

Google

1 day

Google Analytics platform visitor interest profiling.

pendo_accountId.[id]

HTTP

Pendo

3 months

Used by Pendo for user analytics. They analyze audience usage to improve platform design and provide in-app guidance.

pendo_meta.[id]

HTTP

Pendo

3 months

Used by Pendo for user analytics. They analyze audience usage to improve platform design and provide in-app guidance.

pendo_visitorId.[id]

HTTP

Pendo

3 months

Used by Pendo for user analytics. They analyze audience usage to improve platform design and provide in-app guidance.

snow_id.2bfb

HTTP

Zendesk

2 years

Zendesk cookie to track user analytics between our Support portal and the platform.

ajs_anonymous_id

HTTP

New Relic

1 year

Used by New Relic to provide performance analytics.

ajs_group_id

HTTP

New Relic

6 months

Used by New Relic to provide performance analytics.

ajs_user_id

HTTP

New Relic

1 year

Used by New Relic to provide performance analytics.

ei_client_id

HTTP

Pendo

2 years

Used by Pendo for user analytics. They analyze audience usage to improve platform design and provide in-app guidance.

JSESSIONID

HTTP

New Relic

Browser Session

Used by New Relic to provide performance analytics.

OptanonConsent

HTTP

Pendo

1 year

Used by Pendo for user analytics. They analyze audience usage to improve platform design and provide in-app guidance.

pendo_identity

HTTP

Pendo

3 months

Used by Pendo for user analytics. They analyze audience usage to improve platform design and provide in-app guidance.

SAPISID

HTTP

Google

2 years

Google Analytics platform visitor interest profiling.

SID

HTTP

Google

2 years

Google security cookie to confirm visitor authenticity.

SIDCC

HTTP

Google

1 year

Google security cookie to confirm visitor authenticity.

TSNGUID

HTTP

New Relic

1 year

Used by New Relic to provide performance analytics.

 

  • Functionality cookies that remember choices you make and recognize you when you return.This enables us to personalize our content, greet you by name and remember your preferences (for example, your choice of language or region). Credly collects the following functionality cookies:

 

Name of Cookie

Type

Vendor

Expiration

Purpose

HSID

HTTP

Google

2 years

Used by Google for tracking most recent sign-in time.

NID

HTTP

Google

1 year

Used by Google to store preferences i.e. preferred language, SafeSearch filtering, and search result page sizes.

time_zone_name

HTTP

Credly

Browser Session

Used by Credly's Acclaim to track users preferred time zone.

 

  • Targeting cookies that collect information about your browsing habitssuch as the pages you have visited and the links you have followed. We use this information to make our Website more relevant to your interests, and, if we enable advertising, to make advertising more relevant to you, as well as to limit the number of times you see an ad. These cookies are usually placed by third-party advertising networks. They remember the other Website that you visit and this information is shared with third-party organizations, for example advertisers. Credly collects the following targeting cookies:

 

Name of Cookie

Type

Vendor

Expiration

Purpose

1P_JAR

HTTP

Google

1 month

Used by Google to display personalized content on Google Sites based on recent searches and previous interactions.

SSID

HTTP

Google

2 years

Google collects visitor information for videos hosted by YouTube on maps integrated with Google Maps.

 


We use Google Analytics. For information on how Google processes and collects your information regarding this product and how you can opt-out, please see https://tools.google.com/dlpage/gaoptout .

Credly and its service providers, vendors and partners, may use cross-device/cross-context tracking. For example, you might use multiple browsers on a single device, or use various devices (such as desktops, smartphones, and tablets), which can result in your having multiple accounts or profiles across these various contexts and devices. Cross-device/cross-context technology may be used to connect these various accounts or profiles and the corresponding data from the different contexts and devices.

Third-Party Cookies and Functions

Certain Third-Party tools are available for your use through the Service – such as Facebook, Twitter and LinkedIn – and these Third Parties may use cookies, pixel tags and other technologies to, among other things, record your use of these tools and which pages you were viewing when doing so. Information so collected is subject to the privacy policies of those third parties (please see the Third-Party Sites Section above). If you wish to opt out of any interest-based advertising, which would include the use of the above-mentioned Third-Party tools, click here, or if located in the European Union click here.

Information collected by Electronic Communications Protocols and Web Beacons

We may collect information about you and your use of the Service through electronic communications protocols, web beacons, cookies, embedded URLs, pixel tags and related devices or technologies.

As is true when you visit most websites, certain information is automatically generated and stored about your visits. Such information may include: network routing information (for example, where you came from); equipment information (for example, device type, operating system, browser type); IP address, and dates and times of your visits.

We may use your Personal Information to inform you about other Credly services that might interest you and to gather feedback from you.