Use data to reskill workers and boost engagement
The pace of change in banking in the next five years will require employees to learn new skills and deepen their expertise in some existing skills. Collaboration, personal learning and mastery, achievement focus and agility will be critical for everyone working in financial services.
Normalized data on jobs and skills allows leaders to identify shortcomings in critical workforce capabilities and then plan L&D programs to build and strengthen strategic skills.
Grow into new services and deepen customer engagement
Banks are increasingly supporting more than just customer transactions. They are seeking to provide holistic business and personal financial services, including investment management, insurance, business services and more.
Understanding skill requirements for new services and the skill gaps you need to bridge can guide you in building a talent strategy that supports your organization’s business plan. This talent strategy can include training initiatives and skills-based assessments during the hiring process.
Know what skills will be required in the future
As the financial services industry changes, understanding what new skills will be required — and what existing skills must be retained and strengthened — will be critical for a winning business strategy. As technology transforms banking, technical experts who can boost financial performance will be critical.
Trusted By World-Class Organizations
"When we make data-driven decisions on skills data, it allows us to deepen our talent pools for in-demand, short-supply rules that unlock this zero barrier to internal talent mobility"
Andrew Vecchiarelli
Formerly, BMOFeatured Resources
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