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The Future of White Paper Work

The global pandemic of 2020 has changed the workplace as we know it and will likely continue to reverberate through the employment landscape for some time.
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    Legal Subprocessor Listing

    Subprocessor Listing

    Updated 21 March 2025

    To support delivery of our Services, Pearson Workforce Services may engage and use data processors with access to certain personally identifiable data of Users (each, a "Subprocessor"). This page provides important information about the identity, location and role of each Subprocessor. Pearson undertakes to use a commercially reasonable selection process by which it evaluates the security, privacy and confidentiality practices of proposed Subprocessors that will or may have access to or process personally identifiable data. As our business grows and evolves, the Subprocessors we engage may also change. As they do, we will post updates here.

     

    For Credly by Pearson

     
    PURPOSE ENTITY NAME SUBPROCESSING ACTIVITIES Description ENTITY COUNTRY
    For the delivery of Credly services Amazon Web Services, Inc. Web hosting Storage of customer data.  Data is encrypted in transit (TLS V1.3) and at rest (AES-256) United States
    For the delivery of Credly services SendGrid, Inc. Email notification services Used to send invitatation emails to Earners to create accounts on the Credly platform United States
    For the delivery of Credly services Workato, Inc. Product integration services  Used to pull personal data from Customer LMS United States

     

     

    For Faethm by Pearson

    PURPOSE ENTITY NAME SUBPROCESSING ACTIVITIES Description ENTITY COUNTRY
    For the delivery of Faethm services Amazon Web Services, Inc. Web hosting Storage of customer data.  Data is encrypted in transit (TLS V1.3) and at rest (AES-256) In region of Customer's choice
    • Australia
    • Canada
    • Germany
    • Singapore
    • UK
    • USA
    For the delivery of Faethm services SendGrid, Inc. Email notification services Used to send invitatation emails to create accounts on the Faethm platform  
    For the delivery of Faethm services Workato, Inc. Product integration services  Used to pull personal data from Customer HRIS United States
    Singapore
    Australia
    Germany

     

    For Pearson TalentLens

    PURPOSE ENTITY NAME SUBPROCESSING ACTIVITIES Description ENTITY COUNTRY
    For the delivery of Talentlens services Getfeedback.Net Ltd Customer support Used by Customer Success team to manage relationship with Customer Organisations United Kingdom
    For the delivery of Talentlens services PSI Services LLC Delivery of Talentlens services under its own brand Reseller/Platform provider Ireland and United States
    For the delivery of Talentlens services Microsoft Azure Web hosting Storage of customer data.  Data is encrypted in transit (TLS V1.3) and at rest (AES-256) Ireland (Default)
    United States (On Request)
    For the delivery of Talentlens services Motiva Delivery of Talentlens services under its own brand Reseller/Platform provider  
    For the delivery of Talentlens services Microsoft,  Web hosting Storage of customer data.  Data is encrypted in transit (TLS V1.3) and at rest (AES-256) Ireland
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    Credly by Pearson hosts the largest and most-connected digital credential network. We help the world speak a common language of verified knowledge, skills, and abilities.

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