Subprocessor Listing

Version 1.2
Updated June 2024

To support delivery of our Services, Pearson Workforce Services may engage and use data processors with access to certain personally identifiable data of Users (each, a "Subprocessor"). This page provides important information about the identity, location and role of each Subprocessor. Pearson undertakes to use a commercially reasonable selection process by which it evaluates the security, privacy and confidentiality practices of proposed Subprocessors that will or may have access to or process personally identifiable data. As our business grows and evolves, the Subprocessors we engage may also change. As they do, we will post updates here.

For Credly by Pearson

PURPOSE	ENTITY NAME	SUBPROCESSING ACTIVITIES	Description	ENTITY COUNTRY
For the delivery of Credly services	Amazon Web Services, Inc.	Web hosting	Storage of customer data. Data is encrypted in transit (TLS V1.3) and at rest (AES-256)	United States
For the delivery of Credly services	SendGrid, Inc.	Email notification services	Used to send invitatation emails to Earners to create accounts on the Credly platform	United States
For the delivery of Credly services	ClientSuccess, Inc.	Account management	Used by Customer Success team to manage relationship with Customer Organisations	United States
For the delivery of Credly services	Workato, Inc.	Product integration services	Used to pull personal data from Customer LMS	United States

For Faethm by Pearson

PURPOSE	ENTITY NAME	SUBPROCESSING ACTIVITIES	Description	ENTITY COUNTRY
For the delivery of Faethm services	Amazon Web Services, Inc.	Web hosting	Storage of customer data. Data is encrypted in transit (TLS V1.3) and at rest (AES-256)	In region of Customer's choice • Australia • Canada • Germany • Singapore • UK • USA
For the delivery of Faethm services	Workato, Inc.	Product integration services	Used to pull personal data from Customer HRIS	United States Singapore Australia Germany
For the delivery of Faethm services	Auth0, Inc. (a subsidiary of Okta, Inc.)	Customer identity services	Used to manage identity and access to our products	Australia
For the delivery of Faethm services	SendGrid, Inc.	Email notification services	Used to send invitatation emails to create accounts on the Faethm platform	United States
For the delivery of Faethm services	Datadog, Inc.,	Logging and observability services	Used to monitor service consumption across the platform	United States
For the delivery of Faethm services	Microsoft Azure	Web hosting	Storage of customer data. Data is encrypted in transit (TLS V1.3) and at rest (AES-256)	United States Australia

For Pearson TalentLens

PURPOSE	ENTITY NAME	SUBPROCESSING ACTIVITIES	Description	ENTITY COUNTRY
For the delivery of Talentlens services	Getfeedback.Net Ltd	Customer support	Used by Customer Success team to manage relationship with Customer Organisations	United Kingdom
For the delivery of Talentlens services	PSI Services LLC	Delivery of Talentlens services under its own brand	Reseller/Platform provider	Ireland and United States
For the delivery of Talentlens services	Microsoft Azure	Web hosting	Storage of customer data. Data is encrypted in transit (TLS V1.3) and at rest (AES-256)	Ireland (Default) United States (On Request)
For the delivery of Talentlens services	Motiva	Delivery of Talentlens services under its own brand	Reseller/Platform provider
For the delivery of Talentlens services	Microsoft,	Web hosting	Storage of customer data. Data is encrypted in transit (TLS V1.3) and at rest (AES-256)	Ireland