Security and Privacy

    We believe that people should own and control their achievements. That mission is aligned with a larger global trend of empowering individuals with control over their own data.
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    Securing the World's Most Trusted Digital Credential Network

    Our policies and procedures operationalize our commitment to protect the security and privacy of our customers and their employees, members, learners, and users.

    We invest in best practices and compliance with industry standards and proactively seek third-party audits that validate our investment in enterprise-level security and operations. Data security experts and auditors regularly scrutinize, test, and validate the security, privacy, and operational measures we implement and maintain.

    All Credly employees are trained in data security and privacy principles. And, Credly maintains multiple ISO certifications, GDPR compliance, and other rigorous security protocols.

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    Our Approach

    Enterprise-Class Development Practices & Infrastructure
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    Certified Compliance with US and Global Privacy and Data Security Requirements
    Policies and Procedures Regularly Reviewed against Best Practices with Staff Trained and Assessed
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    Data Security and Privacy Practices


    ISO 27001

    ISO 27001 is the highest level of global information security assurance available today, and ensures that Credly meets stringent international standards.
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    ISO 27701

    Having ISO 27701 certification sets us apart from others. Achieving independent certification to this globally recognised standard shows our dedication to implementing robust privacy management practices.

    ISO 9001

    ISO 9001 quality management certification validates that Credly operating practices in designing software meets the highest standards of excellence.

    ISO 22301

    Credly establishes, implements, manages, and tests its business continuity plan and associated procedures consistent with the requirements of ISO 22301.

    GDPR Compliance

    Credly is GDPR compliant and requires its subprocessors to comply with the terms of the GDPR. Credly maintains ongoing confidentiality, integrity, and resilience of our systems that process personal data of badge earners.

    FERPA Compliance

    Credly offers a FERPA-compliant solution that provides earners with complete control over the use of their information and access to adjust privacy settings on their credentials at any time.

    COPPA Compliance

    Credly complies with COPPA by obtaining consent through K-12 institutional customers, honoring parental requests for data deletion, and implementing appropriate data privacy and security safeguards.

    Penetration Testing

    Credly regularly runs penetration testing and vulnerability scans of our codebase to analyze potential vulnerabilities and remediate them.

    VPAT 508 Compliance

    Credly is VPAT-Ready to ensure that everyone can be recognized for their achievements, including those with limited capacities to see, hear, or exercise muscular control. Download our VPAT.
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    1EdTech Member

    Credly champions open standards and was the first organization to be certified to the Open Badge 2.0 Standard. Credly staff serve on the board of the 1EdTEch organization, which maintains the Open Badge Standard.

    AWS Security Infrastructure

    Credly’s physical infrastructure is hosted and managed by Amazon Web Services (AWS), which have achieved a wide variety of security certifications and commitments.
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    Development Practices

    Credly regularly performs static and active scans of its codebase, analyzes for vulnerabilities during code review, and builds data integrity checks for both input and output into our software.

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