Subprocessor Listing
Updated 8 August 2025
To support delivery of our Services, Pearson Workforce Services may engage and use data processors with access to certain personally identifiable data of Users (each, a "Subprocessor"). This page provides important information about the identity, location and role of each Subprocessor. Pearson undertakes to use a commercially reasonable selection process by which it evaluates the security, privacy and confidentiality practices of proposed Subprocessors that will or may have access to or process personally identifiable data. As our business grows and evolves, the Subprocessors we engage may also change. As they do, we will post updates here.
For Credly by Pearson
| ENTITY NAME | SUBPROCESSING ACTIVITIES | Description | ENTITY COUNTRY |
| AWS | Web hosting | Storage of customer data. | United States |
| SendGrid, Inc. | Email notification services | Used to send invitation emails to Earners to create accounts on the Credly platform | United States |
| Workato, Inc. | Product integration services | Used to pull personal data from Customer LMS | United States |
For Faethm by Pearson
| ENTITY NAME | SUBPROCESSING ACTIVITIES | Description | ENTITY COUNTRY |
| AWS | Web hosting | Storage of customer data. |
Selected by the Customer from: • Australia |
| Databricks | Data analysis |
Used to create and run data processing jobs.
|
Selected by the Customer from: • Australia |
| SendGrid, Inc. | Email notification services | Used to send invitation emails to create accounts on the Faethm platform | United States |
| Workato, Inc. | Product integration services | Used to pull personal data from Customer HRIS | United States |
For Pearson TalentLens
| ENTITY NAME | SUBPROCESSING ACTIVITIES | Description | ENTITY COUNTRY |
| AWS | Delivery of Talentlens services by Pearson | Storage of customer data |
Ireland - Default for non-US Customers
United States - Default for US customers |
| Getfeedback.Net Ltd | Delivery of Talentlens services (branded as Pearson) on the GetFeedback platform. Hosted on AWS in UK | Platform provider | United Kingdom |
| Talogy LLC | Delivery of Talentlens services (branded as Pearson) on the Talogy platform. Talogy is hosted on MS Azure (Ireland and USA as per customer choice) | Platform provider |
Ireland - Default for non-US Customers
United States - Default for US customers
|
| Postmark | Email services for the Motiva product | Used to send invitation emails to Learners | EU |