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ForgeRock, a global digital identity leader, delivers an integrated platform that is purpose-built for the enterprise and manages all kinds of identities: consumer, workforce, partner and services. The company's 1300+ customers trust ForgeRock's AI-driven platform to cover the full identity lifecycle across identity and access management (IAM), multi-factor authentication (MFA), and governance and entitlement management. And ForgeRock customers are given the choice of whether they want to run their identity services in their private cloud or the public cloud of their choice or leverage the ForgeRock Identity Cloud.
ForgeRock offers a range of training modules and certifications through ForgeRock University, in order to enable customers and channel partners to deploy and configure the products. Digital credentials have a tremendous impact on the ForgeRock University training and certification program. The organization experienced a wildly successful launch of its digital credentialing program (see more about how they increased certification volume by 751% in the first six months). And, with 13,600+ digital credentials issued since launch, the program is focused on providing their customers and earners with sustained benefits.
This case study details the impact and outcomes for ForgeRock’s customers, business partners, and certification earners post-launch.